FAQ2018-11-16T17:37:33+00:00
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FAQ

When is the festival?
The festival begins on Friday, February 15th 2019 and ends on Sunday, February 17th 2019
It will take place rain or shine unless otherwise noted.

What time does it start and finish everyday?
Friday February 15th, Saturday February 16th, AND Sunday February 17th doors to the festival open at 5 p.m. and close at 5 a.m.

Where is III Points?
III Points will be taking place at Mana Wynwood Convention Center
2217 NW 5th Ave, Miami, FL 33127

What are acceptable forms of ID?
Passport, Driver’s License, State ID Card, or Government Issued ID will be the only forms of identification that will be accepted to pick up tickets at will call or purchase alcohol.

Will there be food and drinks available at the festival?
Yes! There will be various vendors within the festival where you will be able to purchase food and drinks from.

Will ATM’s be available?
Yes, we will have multiple ATMs on site.

Can I charge my phone at the festival?
Yes, we will have a charging station for rent or purchase

Can I bring in my medical prescription?
Yes, please bring it if necessary and keep it in the original prescription bottle.

Will you be posting set times in advance?
Yes! We will be posting set times in advance on our website and social media outlets at a closer date to the festival.
Twitter: @iiipoints
Website: www.iiipoints.com
Facebook: facebook.com/iiipoints
Instagram: Instagram.com/iiipoints

Can I take photos or videos at III Points?
No professional cameras will be allowed, but you may use your personal cellular device as you please.

What is considered a professional camera?
Any camera with a detachable lens will not be allowed at the festival.

I’m a member of the media. How do I get a press pass?
Please fill out this form to apply for a media pass: Media Form

Can I get involved in promoting for the festival? If so, how?
Yes! There are a few options to choose from:
If you want to become a III Points ambassador and earn a free ticket by selling tickets for us please go to this page –> Ambassador Form
If you want to become a part of our Promotions and Marketing team please send an email to 3unit@iiipoints.com

Are you hiring workers, volunteers, photographers/video people, etc. for the event?
Please fill out this form if you’d like to volunteer or work: Volunteer Form
All press / media must fill out this form and be approved to take photos at III Points: Press / Media Form

Can I pass out promotional flyers or items inside the event? Outside the event?
No outside promotional flyers or items will be allowed at III Points.

Can my band/I play at III Points?
Thanks for your interest in our festival! Unfortunately our submission period is now closed and we are completely booked for our 2019 edition. Please re-submit your materials next May for consideration for 2020.

Is there a mobile app?
Yes! The III Points app will be downloadable on all Apple and Android devices for your convenience. It will be updated for the festival as the time comes closer!

Security Screening and Entry

After purchasing a ticket, you have agreed to comply to a full body pat down and screening upon entrance to the festival. If you would prefer to be checked by someone of the same gender, let security personnel know and they will accomodate to your request. All bags will be checked for prohibited items. People who refuse to comply will be barred entry from the festival, so don’t be a dick!

What Not To Bring

Approved Items:

– Backpacks (standard school size only)
– Fanny packs/large wallets
– Sealed sunscreen lotions/spray
– E-cigs or vaping devices

Prohibited Items:

– Drugs or drug paraphernalia
I- llegal or illicit substances of any kind
– No fire-arms or weapons of any kind (pocket knives, – – pepper spray, etc
– Glass containers
– Outside food or beverages
– Pets (except for service animals)
– No chairs or inflatable furniture of any kind
(rafts, etc)
– Tents, canopies, or shade structures of any kind
– Skateboards, scooters, bicycles, wagons, carts, or
personal motorized vehicles
– Unauthorized/unlicensed vendors are not allowed.

– No unauthorized solicitation and materials
including handbills, flyers, stickers, beach balls,
giveaways, samples, etc.
– Totems, flags, or banners
– No professional audio, photo, or video equipment.
No Go-Pro’s
– Drones and any other flying devices
– Any and all camera accessories, such as selfie
sticks, tripods, monopods, “go-pro” mounts and
attachments, detachable lenses, or other
commercial equipment are not allowed.

Tickets / Box Office

Where can I buy tickets?
You can purchase a ticket online on our website: http://www.iiipoints.com/

What are the difference in tiers?
Ticket tiers are first come, first served. Therefore, once a tier sells out, the price bumps to the next tier. Everyone with General Admission tickets will get the same access, regardless of the tier.

What does General Admission mean?
General Admission means you get general access to all areas of the festival except for VIP areas and backstage.
One (1) 3 Day General Admission Ticket to III Points Festival includes:

  • 1 Festival RFID Wristband
  • 3 festival days with 100+ live performances
  • Access to immersive audiovisual art installations
  • Access to a wide array of food and beverage options
  • Access to purchase 3-day festival parking pass (very limited)
  • Access to purchase Limited Edition Presale Merchandise
  • Access to 25+ Daytime Lectures, Workshops and After Parties as part of our Activations Program

*NO REFUNDS – All sales are final*

What is a Foresight Pass?
Foresight is our VIP ticket which includes:
Preferred Viewing Area
Air Conditioned Lounge
Full Service Bars
Reduced Priced Beverages
Craft Cocktails Options Available
Dedicated Entrance
Private Bathrooms
Exclusive Food Options
Phone Charging Stations
And more!

How many tickets can I buy?
An individual can purchase a maximum of 5 tickets with the same email.

Are there age restrictions for attendees?
We will be checking ID’s for attendees who want to purchase alcohol at the festival

Are ticket sales final?
All ticket sales are FINAL. We will not be offering any exchanges or refunds. This is a rain or shine event.

Can I buy tickets at the festival?
This would strictly be due to availability if we do not sell out beforehand.

When will I receive my wristband/ticket?
RFID wristbands for the festival will ship about 4 weeks before the event. If you chose to pick up your ticket, you can pick them up day of the event at our Will Call

What should I do if I lose my ticket (lost or stolen)?
Contact our partner directly:

Front Gate Tickets Customer Service
Phone: 888.512.SHOW (7469)
Email: Info@frontgatetickets.com
Support team is available:
Monday – Sunday, 9 a.m. to 9 p.m. CST,
for email assistance, and Monday – Saturday, 9 a.m. to 9 p.m. CST and Sunday 9 a.m. to 6 p.m. CST, for phone assistance.

Can I re-enter the festival if I leave?
There is no re-entry to the festival, your ticket is only scannable once per day.

Where is Will Call and what are its hours of operation?
Will Call Location to be announced. IT will be walking distance from the Festival grounds and they will open at 2pm on February 15th, 2019

Do I have to pick up my own ticket at Will Call? Can my friend or family member it get it for me?
You can get a family member or friend to pick your ticket up for you as long as they have proof/validation of your consent.

Transportation / Parking

How is parking? Can I drive to III Points?
Parking will not be provided by us and is limited, so we suggest using an alternate form of transportation.
Parking is limited
Parking Pass: $45
Purchase here
Description: 3-Day Festival Parking located in close proximity to festival.
What is the best way to get to the festival?
Take a ride-sharing app or use public transportation to avoid the hassle of trying to find a parking spot in Wynwood!

Inquiries

Who can I get in contact with for when it comes to…
General Information, Vendors, Volunteering, Street Team, Ticketing
E-mail: info@iiipoints.com
Media Inquiries
E-mail: press@iiipoints.com
Sponsors
Email: erica@iiipoints.com

ADA Access

Is III Points ADA friendly/wheelchair accessible?
Yes! III Points is ADA friendly and wheelchair accessible.

Is there a separate ADA entrance?
All general admission ticket buyers will use the same entrance, but all our entrances are ADA accessible.

I have dietary and medical restrictions. Can you accommodate this?
We will need you to specify your dietary or medical restrictions, but we will do our best to accommodate. Please contact info@iiipoints.com for more information.

Have more specific questions regarding III Points and ADA Access & Accommodations?
Address your concerns by e-mailing info@iiipoints.com and we will get back to you as soon as possible.